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Learning & Development Project Manager in Norfolk, VA at PRA Group

Date Posted: 2/21/2018

Job Snapshot

Job Description

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary: 

Partner with business units to analyze, develop and conduct department-wide and/or position-specific talent development initiatives. These strategic initiatives may include operational training, document management, talent assessment, leadership development, coaching, designing/facilitating training, and any other organizational needs that may arise.
  • Manage life cycle of Talent Management Projects, including evaluation of business requests, scoping, planning, issue resolution, testing, training and implementation.
  • Build strong relationships with business stakeholders and cross-functional support teams to identify training needs and trends and to develop and/or deliver a variety of learning interventions in support of strategic plan and key initiatives.
  • Work with Talent Management team to design, develop, implement and assess instructor-led and e-learning offerings (including blended, self-paced and micro learning).
  • Manage the development and refinement of the Operations Representative New Hire and Supplemental training manuals. Responsible for the creation of various just-in-time process and procedure updates for the Operations staff.
  • Perform needs analyses and review organization resources to support learning needs based upon projected competencies, organizational changes, and other external factors, as well as the near- and long-term goals of the organization.
  • Assist with any other talent management, organizational design/effectiveness, and leadership development initiatives as needed, including maintenance of advisory/consultative relationships with people in subject-matter expert areas.
  • Participate in talent department meetings. Capture and share best practices during such meetings. Manage vendor relationships as applicable.

Professional Experience/Qualification

  • Bachelor’s Degree required (Master’s Degree preferred) in HR, Industrial Organizational Psychology, or related field.
  • Three to Five years of experience in talent management or organizational development supporting global, enterprise-wide organizational development initiatives and/or interventions.
  • Experience in diagnosing organizational problems/challenges, then developing and implementing appropriate solutions.
  • A track record of success in managing large scale programs/processes
  • Ability to understand & articulate the strategic value of TM tools/processes.
  • Excellent writing & communication skills & ability to synthesize information into clear concise messages.
  • Strong relationship building skills and ability to influence senior management. Ability to develop and maintain highly effective relationships, externally and internally.
  • Understanding of enterprise software solutions (i.e. Workday, Cornerstone, , SAP, Excel, PPT, Adobe Captivate, Articulate, e-learning authoring tools, etc.).
  • Solid sense of confidentiality and discretion.
  • Ability to operate individually and employing solid decision-making skills.
  • Travel as necessary, to other sites for the purpose of evaluating training or gaining competencies.

All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.